Return and Refund Policy

Last Updated: September 16, 2026

At Dunday’s Clothing Store, we want you to be satisfied with your purchase. If you are not completely satisfied with your order, you may request a return or exchange within 30 days of the delivery date, subject to the conditions below.

1. Return Eligibility

To be eligible for a return, the item must:

Be returned within 30 days of the delivery date.
Be unworn and unused.
Be in its original condition.
Have all original tags and packaging attached, when applicable.
Not show signs of washing, damage, stains, odors, or other use.

Items that do not meet these requirements may not be accepted for return.

2. No Restocking Fee

We do not charge a restocking fee for eligible returns.

The full approved refund amount will be issued after the returned item has been received and inspected.

3. Free Exchanges

We offer free exchanges for eligible items within 30 days of the delivery date.

Customers may request an exchange for an available size or eligible replacement item. We will cover the shipping cost for the replacement item.

If the requested replacement item is unavailable, we will provide the available return or refund options.

4. How to Request a Return or Exchange

To request a return or exchange, please contact us at:

Email: support@dundays.com

Please include:

Order number
Name used for the order
Item(s) you want to return or exchange
Reason for the return or exchange

Please wait for our return instructions before sending the item back.

5. Refunds

Once we receive your returned item, we will inspect it to confirm that it meets our return requirements.

Approved refunds will be issued to the original payment method within 5–7 business days after the return has been inspected and approved.

The time required for the refund to appear in your account may vary depending on your bank or payment provider.

No restocking fee will be deducted from eligible refunds.

6. Non-Returnable Items

Items that are worn, washed, damaged, stained, or otherwise not in their original condition may not be eligible for a return or refund.

7. Return Shipping

For standard returns, the customer is responsible for the cost of shipping the item back to us unless the return is due to an error on our part or the item was received damaged or defective.

Exchanges are free for eligible items.

8. Damaged or Incorrect Items

If you receive an item that is damaged, defective, or different from what you ordered, please contact us at support@dundays.com.

Please provide your order number and clear photos of the item and the issue so that we can review your request and provide the appropriate solution.

9. Contact Us

If you have any questions about returns, refunds, or exchanges, please contact us: