At Dunday’s Clothing Store, we are committed to delivering your orders safely and efficiently within the United States. A flat shipping fee of $5.95 per order applies to all domestic shipments, with no hidden charges.
Shipping Methods & Carriers
To ensure your package arrives safely and quickly, we partner with the most reliable domestic carriers in the United States. Depending on your destination and availability, your order will be shipped via one of the following carriers:
- USPS (United States Postal Service)
- UPS (United Parcel Service)
- FedEx
- DHL Express
Order Processing & Delivery Time
We work to ensure your order is processed and delivered as efficiently as possible:
Processing Time: 1 – 2 business days (Monday– Saturday)
Shipping Time: 3 – 5 business days
Estimated Delivery: 4 – 7 business days from order confirmation
Delivery times are estimates and may vary due to factors such as weather conditions, carrier delays, or peak seasonal demand.
Order Cut-Off Time
Orders placed before 5:00 PM (EST) are processed the same business day.
Orders placed after this time will be processed on the next business day.
Orders placed on Sundays, Mondays, or public holidays will be processed on the next working day.
Business Days
Our fulfillment center operates Monday through Saturday. We do not process or ship orders on Sundays, or U.S. federal holidays.
Shipping Restrictions
- We currently ship only within the United States.
- Orders placed outside supported regions will be canceled.
Order Confirmation & Tracking
- Once your order is placed, you will receive a confirmation email with your order details.
- After dispatch, a second email will be sent containing your tracking number so you can monitor your shipment in real time.
Shipping Delay & Lost Package Policy
If your order has not been delivered within 14 days of the shipment date, you will be eligible for a full refund.
In cases where tracking shows the package as “delivered” but you have not received it, we recommend first checking around your delivery location. If the package is still missing, please reach out directly to the shipping carrier listed in your tracking information. If the issue remains unresolved, you can contact us at: support@dundays.com for further assistance.
Customer Responsibility
- Customers are responsible for ensuring that all shipping information provided at checkout is accurate and complete.
- We are not responsible for delays, losses, or delivery issues caused by incorrect addresses or changes made directly with the carrier after shipment.
Contact Us
If you have any questions or need help:
Address: 49 N Main St, Gloversville, NY 12078, United States
Email: support@dundays.com
Phone: +1 (518) 725-4213
Support Time (EST):
Tuesday – Friday: 10:00 AM – 5:00 PM
Saturday: 10:00 AM – 1:00 PM
Sunday & Monday: Closed